Mint & Lily Reviews

Mint & Lily has an overall rating of 1.5 based on 24 reviews. Customer feedback on Mint & Lily is mixed.

1.5/5.0

24 reviews

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5

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1 Star

18

All Mint & Lily Reviews (24)
GENET
May 16, 2026
"Good item, delivery could’ve been better"
I ordered something from mintandlily.com, and it did eventually show up, just a few days later than I was expecting. The most frustrating part was that the tracking barely updated, so I kept checking it and not really knowing where the package was. Once it arrived, the item itself was totally fine and just as expected. Overall, it wasn’t a bad experience, but I do wish the shipping and tracking were a bit more reliable.
PINEDA
April 20, 2026
"Decent experiance, just a little slow"
I ordered from Mint & Lily and ended up having to message customer service about my tracking info. They did get back to me and were nice about it, so no real complaint there, but it definetly took longer than I thought it would. I got the info in the end, I just wish the replies were a bit quicker. Overall it was okay, not bad but not amazing either.
hello_glen572
April 18, 2026
"Cute, but not worth the hassle"
It looks really cute, but it’s not comfy at all. After wearing it for a bit, the fabric started feeling scratchy and annoying on my skin. Also, having to go through verification over and over again was frustrating. I just wanted a simple shopping experience.
HERNANDEZ
April 03, 2026
"Less variety than I expected"
I was expecting a decent range of options, but there really weren’t many choices available. It felt limited compared to what I had in mind, so I was a bit disappointed.
jamie-Maddy
April 01, 2026
"Frustrating site and had to chase them up"
The website was so slow for me, and the menu made it harder than it needed to be. I spent ages just trying to find what I was looking for, and by the time I got to checkout it felt clunky and annoying. I did raise a complaint as well, but I had to chase them before getting anywhere, which just added to the frustration. In the end, I gave up
AntonioPrince_28
March 30, 2026
"I was disappointed when this arrived. For…"
I was disappointed when this arrived. For what I got, the price felt way too high, and I do not think it was worth the money.
hello_christina476
March 24, 2026
"I really wanted to like this because…"
I really wanted to like this because the pictures on the site looked so nice, but what arrived just didn’t match up. The color was noticeably different, and the details looked way thinner and cheaper in person. I know lighting and screens can make things look a little different, but this felt like more than that. I even went back to the product page a few times thinking maybe I picked the wrong option, but I didn’t. For what I paid, I expected it to look a lot closer to the photos. Also, the whole thing left me wondering if there were hidden markups somewhere, because it definitely didn’t feel worth the final price. Disappointed and I won’t be ordering again...
miranda.Johnson
March 23, 2026
"Updates Could Be More Accurate"
Overall, it was fine, but I did notice the updates weren’t always accurate. Not a huge deal, but it definitely made me double-check things a few times when I expected the info to be right...
hannah_Carr03
March 11, 2026
"Looks nice overall"
The name looked really good overall. The only thing is the spacing was a little different from what I picked, so it wasn’t exactly what I expected. Still nice, just a bit off.
johnbriggeman1602
February 15, 2026
"It’s still cute and I did like how…"
It’s still cute and I did like how it looked at first, but it started fading after just a few wears. Kind of annoying because now it feels like I wasted energy picking it out and taking care of it when it didn’t hold up for long...
MadelineCockrell_09
February 12, 2026
"Sooo cute and simple"
I really like it! It looks cute, super simple, and not too flashy at all. Just the right vibe if you want something low-key but still reaaally nice
ruby1970
February 08, 2026
"Not Even Close to What I Expected"
I was disappointed when the necklace showed up. It looked NOTHING like the photos or description on the listing. The color was much duller in person, the size felt a little off, and the engraving wasn’t nearly as clean as it looked online. I even went back and double-checked the product page because I thought maybe I missed something, but nope — it just felt misleading. For the price, I really expected it to look a lot closer to what was advertised. Definitely won’t be ordering again
hello_samira531
February 04, 2026
"Really disappointed with the fit"
I ordered my usual size, but the fit was just all over the place, too tight in some areas and weirdly loose in others. I can’t see myself wearing it. It’s frustrating because I expected it to be consistent, and this kind of makes me lose trust in ordering from them again.
elaine-Cadle
January 27, 2026
"I thought this necklace was super cute..."
I thought this necklace was super cute at first, but wow, the clasp started getting loose after just a few wears. Like, excuse me? Then the chain actually snapped while I was trying to put it on, which felt way more dramatic than it needed to be. I was kind of shocked by how cheap it felt. Definitely not worth it for me, and I won’t be ordering again.
emilyharmon5612
January 26, 2026
"Slow shipping made it feel not worth it"
I felt like I was losing time just waiting around for my order to show up. The shipping took forever, and it made the whole purchase feel a lot less worth it than I expected...
john2000
January 19, 2026
"Checkout Was a Whole Clown Show"
I tried placing an order, but the site decided to be Captain Slow the whole time. Pages took forever to load, the cart was acting like a confused little goblin, and I had to keep going back to double-check stuff because nothing felt reliable. Checkout is supposed to be quick and easy, not some clunky maze of nonsense. I almost quit before paying. Rough first experience.
JulieFowler_66
January 18, 2026
"Made my skin red"
Uh, I wore it once and my skin got red afterward. Not sure if it was the material or something else, but it definitely irritated my skin quickly.
john_Hand97
December 25, 2025
"My order came with the wrong items"
I ordered a couple of bracelets and a necklace from Mint & Lily, but the package I got didn’t match what I picked out. One bracelet had the wrong name on it, and the necklace was a totally different style, which was really frustrating since it was meant to be a gift.

I checked my confirmation email again, and everything looked correct on my end, so it seems like something went wrong during packing or processing. I also wish the instructions or order details were a little clearer along the way, because I expected more reassurance that the personalized items were being made correctly.
Charlotte.essex
December 19, 2025
"Didn't feel gift-worthy"
When it arrived, it just looked cheaper in person than I expected. I could kind of tell from the vibe/tone when my friend opened it that it wasn’t landing the way I hoped, and it made the whole gift exchange feel a little awkward.
joe_Roybal97
December 10, 2025
"I ordered an engraved bracelet from mintandlily.com, i…"
I ordered an engraved bracelet from Mint & Lily, i was disappointed when it arrived. The photos made the engraving look clean and noticeable, but in person it’s super faint, a little uneven, and you can barely read the name unless the light hits it just right. For the price, I expected something that felt more polished. Instead, it kind of felt rushed and not at all like what was advertised. Definitely gave me a bit of a bait-and-switch feeling, and I wouldn’t order engraved items from them again.

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